Shipping & Handling

This Shipping & Handling Policy applies to all women’s apparel orders placed on shturl.cc/udWdYCuGzrVm operated by Yifengchem. It outlines processing time, shipping options, delivery estimates, shipping fees, customs responsibilities and related shipping rules. By placing an order on our website, you agree to the terms stated below. Please read this policy together with our Return & Refund Policy, Terms of Service and Privacy Policy.

1. Order Processing Time

Once your payment has been successfully confirmed, we will begin preparing your women‑clothing order in our warehouse.

  • Standard processing time: 3‑7 business days (excluding weekends and public holidays).
  • Processing time does not include shipping transit time.
  • During peak shopping seasons, sales events or holidays, processing may be extended by 2‑4 additional business days due to high order volumes.

We cannot guarantee immediate dispatch for orders. You will receive a shipping‑confirmation email with your tracking number once your parcel has been handed over to the courier.

2. Shipping Destinations

We ship women’s fashion products to most countries and regions worldwide. Some remote locations may not be available for delivery. If your destination cannot be serviced, you will be notified before your order is shipped or we will cancel your order and issue a full refund.

3. Shipping Methods & Estimated Delivery Time

All delivery times below are estimated only and not guaranteed; delays may occur due to logistics, customs clearance, weather conditions or local holidays.

  • Standard International Shipping: Estimated delivery: 12‑25 business days after dispatch
  • Expedited Shipping: Estimated delivery: 7‑14 business days after dispatch

Available shipping options will be displayed for you to select at checkout based on your delivery country.

Note: Tracking updates may be intermittent during cross‑border transit. If there is no new tracking information for more than 5 business days, please feel free to contact our customer support.

4. Shipping Fees

Shipping cost is calculated at checkout based on your destination country, total weight and dimensions of your women‑apparel order.

  • Shipping charges will be clearly shown before you complete payment.
  • Promotional free‑shipping offers are occasionally available, subject to campaign rules such as minimum‑order value.
  • Original shipping fees are non‑refundable for customer‑initiated returns for reasons such as size mismatch or personal style dissatisfaction, in accordance with our Return & Refund Policy.

5. Customs, Duties and Import Taxes

For international orders:

  • Import duties, customs fees, VAT and other local taxes may apply when the package arrives in your country. These charges are the responsibility of the recipient (customer).
  • We have no control over customs procedures and cannot predict the amount of possible customs charges. Please check your local import regulations before placing your order.
  • If a package is held, returned or confiscated by customs because of recipient‑related reasons, we will not issue a refund for the order.

6. Shipping Issues

6.1 Lost or Missing Packages

If your tracking status shows “delivered” but you have not received your parcel:

  1. Please check your mailbox, porch, building reception desk or ask your neighbours first.
  2. Contact the local courier for further information.
  3. If the parcel is confirmed lost by the courier, please email our customer service with your order number and tracking number. We will review your case and offer a solution such as reshipment or partial/full refund at our discretion.

6.2 Undeliverable Parcels

Packages returned to our warehouse because of incorrect shipping address, refusal to pay customs fees or failed delivery attempts will not be automatically reshipped. If you wish to have the items resent, you will be required to pay new shipping costs.

Please double‑check your shipping address when placing your order. We are not responsible for delivery failures caused by wrong or incomplete addresses provided by customers.

7. Modify Shipping Address

Address changes can only be accepted before your order is shipped out from our warehouse. Once dispatched, we can no longer alter the delivery address. If you need to adjust your address, please send an email to our support team as soon as possible.

8. Contact Us

If you have any questions about shipping timelines, logistics status or handling concerns for your women’s clothing order, please get in touch with us:

Customer Service Email: serviceYifengchem@outlook.com

Please include your order number and tracking number in your email to speed up processing. We will reply to valid inquiries within 1‑2 business days.